Customer Portal

Submit a New Ticket

For more personalized experience, we recommend signing in before submitting your ticket.
Severity

Targeted response time: 2 business days, Targeted resolution time: best effort

  • Queued file

Drag and drop a file or click to browse

Add up to 5 files. Limit 50 MB on a file.

Which severity to choose?

Suggestion: A question, no imminent impact on development nor production.
Normal: Moderate impact on usage but product remains functional.
High: Product is unusable or significantly hindered.
Urgent: Enhanced plan only. Requires mutual commitment to fast resolution.

For more details refer to CloverDX Support Policy.

We treat Urgent requests very seriously, as we assume you are experiencing a critical production outage that requires swift reaction and resolution. In order to best assist you, we need to be able to communicate with you as quickly as possible, so we're asking for a direct line to you. We'll only use it for urgent resolution of your support tickets.